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  • Do I need a referral to access your services?
    Evolve Psychology and Consulting accepts many types of referrals including self referrals, GP referrals (Mental Health Plans) and workplace referrals. Please contact us to discuss which type of referral might be best for you.
  • How secure is your telehealth platform?
    Evolve Psychology and Consulting uses technology that is encrypted end-to-end. This means your session is 100% direct (peer-to-peer). All video, audio and screen share transmissions are protected with no digital footprint.
  • What is a Mental Health Plan and what is the benefit of having one?
    A Mental Health Plan is a treatment plan from a GP outlined on a simple document that looks at your mental health needs and goals, then outlines treatment guidelines to reach those goals with a psychologist. A Mental Health Plan is needed for you to qualify for Medicare benefits, for which you’ll get a rebate of at least $89 per 50-60 minute session. Note that you will be required to pay the full session fee at the conclusion of each appointment, and Medicare will deposit the rebate directly into your nominated bank account within a few days.
  • Are all sessions confidential?
    This is largely based on the type of referral and role of the psychologist. Typically, psychologists have a responsibility to maintain client confidentiality as part of their ethical standards, clinical practice, and professional licensing regulations. There are some instances where confidentiality can be broken. One of the most common scenarios is when a client is a threat to himself/herself or others. Should you have any questions regarding possible limits to your confidentiality, please discuss these with your referrer or Evolve Psychology and Consulting prior to accessing this service.
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